SUPPORT OVERVIEW
At GlobalTeq Consulting, we recognize the increasing workload on our clients' internal resources, prompting us to establish a range of support services. With a proven track record of efficiently supporting client data infrastructure, we help lower support costs while enhancing performance and availability.
At GlobalTeq Consulting, we follow a structured and agile support methodology to ensure successful project execution.
Our methodology encompasses the following key steps:
1. Preliminary Meeting
2. Analyze Client Architecture
3. Service Assessment and Contract
4. Start Support
5. Review Periodically
SUPPORT SERVICES\SOLUTIONS
DATABASE & APPLICATION
Our experienced team is dedicated to implementing industry best practices and delivering exceptional support for various Relational Database Management Systems (RDBMS) and Application Platforms/Languages. Our Database and Application Support services include:
•DBA Expertise
•Application Expertise
•Server and Patch Management
•Day-to-Day Operations
•Database Warehouse and Business Intelligence
•Performance Tuning and Best Practices
•100% US-Based Support
DATABASE PLATFORMS
We have extensive expertise in supporting various RDBMS platforms:
We are well-versed in features like SSIS, SSRS, SSAS, and have expertise in installation, query tuning, performance optimization, data warehousing (DW), business intelligence (BI), ETL, and .NET development. Versions supported are the latest releases such as SQL Server 2016, 2017, 2019, and Azure SQL Database
We provide support for installation, patch application, and expert handling of Oracle versions 12c, 18c, and 19c. We are skilled in Oracle Business Intelligence (OBI), Oracle Fusion Middleware (OFM), Hyperion, and E-Business Suite (EBS), ensuring optimal Oracle database performance.
We offer DB2 services for z/OS and LUW environments, whether implemented in mainframe or distributed systems. Our skilled experts can assess, plan, implement, and manage your DB2 environments, ensuring peak performance, fine-tuning, and efficient recovery. We support various versions such as DB2 11.5, 11.1, and 10.5.
If you're exploring Big Data possibilities, our MongoDB experts provide comprehensive advisory services throughout the application and database project life cycle. This includes system architecture, schema design, capacity planning, performance tuning, migration strategies, and more.
Our dedicated support team specializes in the MySQL product set, supporting UNIX, LINUX, and Windows operating systems. We have extensive experience with MySQL versions such as MySQL 8.0, 5.7, Percona NDB Cluster, MariaDB, MySQL Replication, and more.
We provide comprehensive support for PostgreSQL, an open-source RDBMS known for its robustness and scalability. Our services include installation, configuration, performance optimization, backup and recovery, and ongoing maintenance for PostgreSQL versions 12, 13, and 14.
APPLICATION PLATFORMS
We have extensive expertise in supporting various Application platforms:
Our experts have extensive experience in Java application development and support, providing assistance with Java frameworks, libraries, and databases.
We offer comprehensive support for .NET applications, including troubleshooting, performance optimization, and integration with various databases.
Our team is well-versed in Python development and support, ensuring the smooth functioning and efficient performance of Python-based applications and their database interactions.
We provide reliable support for PHP applications, assisting with database connectivity, query optimization, and overall performance enhancement.
Our experts can help with JavaScript-based applications and their integration with databases, optimizing performance and ensuring seamless data operations.
ERP
We provide comprehensive support for Enterprise Resource Planning (ERP) programs such as SAP, Oracle Suite, and other leading ERP solutions. Our ERP support services include:
•Implementation and Deployment
•System Configuration and Integration
•Custom Development and Enhancements
•Data Management and Migration
•System Upgrades and Patch Management
•User Training and Support
•System Monitoring and Performance Optimization
•Security and Access Control
MIGRATION
Our experienced team of migration specialists follows a systematic approach to deliver successful migration projects. Our migration services include:
•Data Migration
•Assessment and Planning
•Application Migration
•Testing and Validation
•Post-Migration Support
MAINTENANCE
Our Maintenance Support services are designed to proactively manage and maintain your databases and applications, ensuring optimal performance and minimizing downtime. Our maintenance services include:
•Patch Management
•Routine Maintenance
•Incident Management
•Performance Monitoring
•Documentation and Reporting
MODERNIZATION
Our Modernization Support services are designed to help you transform your legacy systems into modern, efficient, and scalable solutions. Our modernization services include:
•Cloud Migration
•Technology Upgrades
•Training and Support
•Assessment and Planning
•Architecture and Design
•Integration and Interoperability
MEDICAL BILLING
We specialize in US-based Medical Billing house (RCM Company) by providing comprehensive support for medical billing and revenue cycle management (RCM) processes. Our Medical Billing services include:
•Charge Entry
•Medical Coding
•Patient Demographic Entry
•Claims Transmission and Edits
•Payment Posting & Correspondence
•Eligibility and Benefit Verification
•Provider Credentialing and Enrollment
•Account Receivable and Denial Management
•Clinical Documentation Improvement and Audit (CDI\CDA)
We are here to provide you with more information, answer any questions you may have and provide you with productive solutions for your needs.